Troubleshooting OpenEBS - Jiva

General guidelines for troubleshooting

Jiva replica pod logs showing meta file missing entry

Jiva replica pod logs showing “Failed to find metadata”

Jiva target pod may not be syncing data across all replicas when replica pod logs contains below kind of messages:

  1. level=error msg="Error in request: Failed to find metadata for volume-snap-b72764f0-4ca8-49b1-b9ca-57cb9dfb6fa9.img"

Troubleshooting:

Perform following steps to restore the missing metadata file of internal snapshots.

  • Check all replica pods are in running state. Faulty replica pod will be in crashloopBackoff state in OpenEBS 1.0.0 version.

  • Find the replica in RW mode using mayactl command, consider it as healthy.

  • Consider the replica that have above kind of error messages in its logs as faulty.

  • Log in to the nodes of healthy and faulty replica and list all the snapshots under /var/openebs/<PV-name>.

    Example snippet of Healthy replica:

    1. revision.counter volume-snap-792e7036-877d-4807-9641-4843c987d0a5.img
    2. volume-head-005.img volume-snap-792e7036-877d-4807-9641-4843c987d0a5.img.meta
    3. volume-head-005.img.meta volume-snap-b72764f0-4ca8-49b1-b9ca-57cb9dfb6fa9.img
    4. volume-snap-15660574-e47d-4217-ac92-1497e5b654a4.img volume-snap-b72764f0-4ca8-49b1-b9ca-57cb9dfb6fa9.img.meta
    5. volume-snap-15660574-e47d-4217-ac92-1497e5b654a4.img.meta volume-snap-cce9eb61-8f8b-42bd-ba44-8479ada98cee.img
    6. volume-snap-2ac410ca-2716-4255-94b1-39105b627270.img volume-snap-cce9eb61-8f8b-42bd-ba44-8479ada98cee.img.meta
    7. volume-snap-2ac410ca-2716-4255-94b1-39105b627270.img.meta volume-snap-d9f8d3db-9434-4f16-a5a7-b1b120ceae94.img
    8. volume-snap-466d32e7-c443-46dd-afdd-8412e76f348e.img volume-snap-d9f8d3db-9434-4f16-a5a7-b1b120ceae94.img.meta
    9. volume-snap-466d32e7-c443-46dd-afdd-8412e76f348e.img.meta volume.meta

    Example snippet of of faulty replica:

    1. revision.counter volume-snap-792e7036-877d-4807-9641-4843c987d0a5.img
    2. volume-head-005.img volume-snap-792e7036-877d-4807-9641-4843c987d0a5.img.meta
    3. volume-head-005.img.meta volume-snap-b72764f0-4ca8-49b1-b9ca-57cb9dfb6fa9.img
    4. volume-snap-15660574-e47d-4217-ac92-1497e5b654a4.img volume-snap-15660574-e47d-4217-ac92-1497e5b654a4.img.meta volume-snap-cce9eb61-8f8b-42bd-ba44-8479ada98cee.img
    5. volume-snap-2ac410ca-2716-4255-94b1-39105b627270.img volume-snap-cce9eb61-8f8b-42bd-ba44-8479ada98cee.img.meta
    6. volume-snap-2ac410ca-2716-4255-94b1-39105b627270.img.meta volume-snap-d9f8d3db-9434-4f16-a5a7-b1b120ceae94.img
    7. volume-snap-466d32e7-c443-46dd-afdd-8412e76f348e.img volume-snap-d9f8d3db-9434-4f16-a5a7-b1b120ceae94.img.meta
    8. volume-snap-466d32e7-c443-46dd-afdd-8412e76f348e.img.meta volume.meta

    From above snippet of faulty replica, metadata for the volume-snap-b72764f0-4ca8-49b1-b9ca-57cb9dfb6fa9.img snapshot is not present.

  • If only one meta file is missing, then copy meta file name and content from one of the healthy replica to the faulty replica.

    For above case, copy volume-snap-b72764f0-4ca8-49b1-b9ca-57cb9dfb6fa9.img.metafrom healthy replica to faulty replica and restart the faulty replica. You can verify the logs of the replica pod to ensure that there are no error messages as mentioned above.

  • If multiple meta files are missing, then delete all files from replica pods and then restart the faulty replica pod to rebuild from healthy replica.

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