Troubleshooting

This section describes resources for troubleshooting the Migration Toolkit for Containers (MTC).

For known issues, see the MTC release notes.

MTC workflow

You can migrate Kubernetes resources, persistent volume data, and internal container images to OKD 4.12 by using the Migration Toolkit for Containers (MTC) web console or the Kubernetes API.

MTC migrates the following resources:

  • A namespace specified in a migration plan.

  • Namespace-scoped resources: When the MTC migrates a namespace, it migrates all the objects and resources associated with that namespace, such as services or pods. Additionally, if a resource that exists in the namespace but not at the cluster level depends on a resource that exists at the cluster level, the MTC migrates both resources.

    For example, a security context constraint (SCC) is a resource that exists at the cluster level and a service account (SA) is a resource that exists at the namespace level. If an SA exists in a namespace that the MTC migrates, the MTC automatically locates any SCCs that are linked to the SA and also migrates those SCCs. Similarly, the MTC migrates persistent volume claims that are linked to the persistent volumes of the namespace.

    Cluster-scoped resources might have to be migrated manually, depending on the resource.

  • Custom resources (CRs) and custom resource definitions (CRDs): MTC automatically migrates CRs and CRDs at the namespace level.

Migrating an application with the MTC web console involves the following steps:

  1. Install the Migration Toolkit for Containers Operator on all clusters.

    You can install the Migration Toolkit for Containers Operator in a restricted environment with limited or no internet access. The source and target clusters must have network access to each other and to a mirror registry.

  2. Configure the replication repository, an intermediate object storage that MTC uses to migrate data.

    The source and target clusters must have network access to the replication repository during migration. If you are using a proxy server, you must configure it to allow network traffic between the replication repository and the clusters.

  3. Add the source cluster to the MTC web console.

  4. Add the replication repository to the MTC web console.

  5. Create a migration plan, with one of the following data migration options:

    • Copy: MTC copies the data from the source cluster to the replication repository, and from the replication repository to the target cluster.

      If you are using direct image migration or direct volume migration, the images or volumes are copied directly from the source cluster to the target cluster.

      migration PV copy

    • Move: MTC unmounts a remote volume, for example, NFS, from the source cluster, creates a PV resource on the target cluster pointing to the remote volume, and then mounts the remote volume on the target cluster. Applications running on the target cluster use the same remote volume that the source cluster was using. The remote volume must be accessible to the source and target clusters.

      Although the replication repository does not appear in this diagram, it is required for migration.

      migration PV move

  6. Run the migration plan, with one of the following options:

    • Stage copies data to the target cluster without stopping the application.

      A stage migration can be run multiple times so that most of the data is copied to the target before migration. Running one or more stage migrations reduces the duration of the cutover migration.

    • Cutover stops the application on the source cluster and moves the resources to the target cluster.

      Optional: You can clear the Halt transactions on the source cluster during migration checkbox.

OCP 3 to 4 App migration

About MTC custom resources

The Migration Toolkit for Containers (MTC) creates the following custom resources (CRs):

migration architecture diagram

20 MigCluster (configuration, MTC cluster): Cluster definition

20 MigStorage (configuration, MTC cluster): Storage definition

20 MigPlan (configuration, MTC cluster): Migration plan

The MigPlan CR describes the source and target clusters, replication repository, and namespaces being migrated. It is associated with 0, 1, or many MigMigration CRs.

Deleting a MigPlan CR deletes the associated MigMigration CRs.

20 BackupStorageLocation (configuration, MTC cluster): Location of Velero backup objects

20 VolumeSnapshotLocation (configuration, MTC cluster): Location of Velero volume snapshots

20 MigMigration (action, MTC cluster): Migration, created every time you stage or migrate data. Each MigMigration CR is associated with a MigPlan CR.

20 Backup (action, source cluster): When you run a migration plan, the MigMigration CR creates two Velero backup CRs on each source cluster:

  • Backup CR #1 for Kubernetes objects

  • Backup CR #2 for PV data

20 Restore (action, target cluster): When you run a migration plan, the MigMigration CR creates two Velero restore CRs on the target cluster:

  • Restore CR #1 (using Backup CR #2) for PV data

  • Restore CR #2 (using Backup CR #1) for Kubernetes objects

MTC custom resource manifests

Migration Toolkit for Containers (MTC) uses the following custom resource (CR) manifests for migrating applications.

DirectImageMigration

The DirectImageMigration CR copies images directly from the source cluster to the destination cluster.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: DirectImageMigration
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <direct_image_migration>
  7. spec:
  8. srcMigClusterRef:
  9. name: <source_cluster>
  10. namespace: openshift-migration
  11. destMigClusterRef:
  12. name: <destination_cluster>
  13. namespace: openshift-migration
  14. namespaces: (1)
  15. - <source_namespace_1>
  16. - <source_namespace_2>:<destination_namespace_3> (2)
1One or more namespaces containing images to be migrated. By default, the destination namespace has the same name as the source namespace.
2Source namespace mapped to a destination namespace with a different name.

DirectImageStreamMigration

The DirectImageStreamMigration CR copies image stream references directly from the source cluster to the destination cluster.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: DirectImageStreamMigration
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <direct_image_stream_migration>
  7. spec:
  8. srcMigClusterRef:
  9. name: <source_cluster>
  10. namespace: openshift-migration
  11. destMigClusterRef:
  12. name: <destination_cluster>
  13. namespace: openshift-migration
  14. imageStreamRef:
  15. name: <image_stream>
  16. namespace: <source_image_stream_namespace>
  17. destNamespace: <destination_image_stream_namespace>

DirectVolumeMigration

The DirectVolumeMigration CR copies persistent volumes (PVs) directly from the source cluster to the destination cluster.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: DirectVolumeMigration
  3. metadata:
  4. name: <direct_volume_migration>
  5. namespace: openshift-migration
  6. spec:
  7. createDestinationNamespaces: false (1)
  8. deleteProgressReportingCRs: false (2)
  9. destMigClusterRef:
  10. name: <host_cluster> (3)
  11. namespace: openshift-migration
  12. persistentVolumeClaims:
  13. - name: <pvc> (4)
  14. namespace: <pvc_namespace>
  15. srcMigClusterRef:
  16. name: <source_cluster>
  17. namespace: openshift-migration
1Set to true to create namespaces for the PVs on the destination cluster.
2Set to true to delete DirectVolumeMigrationProgress CRs after migration. The default is false so that DirectVolumeMigrationProgress CRs are retained for troubleshooting.
3Update the cluster name if the destination cluster is not the host cluster.
4Specify one or more PVCs to be migrated.

DirectVolumeMigrationProgress

The DirectVolumeMigrationProgress CR shows the progress of the DirectVolumeMigration CR.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: DirectVolumeMigrationProgress
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <direct_volume_migration_progress>
  7. spec:
  8. clusterRef:
  9. name: <source_cluster>
  10. namespace: openshift-migration
  11. podRef:
  12. name: <rsync_pod>
  13. namespace: openshift-migration

MigAnalytic

The MigAnalytic CR collects the number of images, Kubernetes resources, and the persistent volume (PV) capacity from an associated MigPlan CR.

You can configure the data that it collects.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: MigAnalytic
  3. metadata:
  4. annotations:
  5. migplan: <migplan>
  6. name: <miganalytic>
  7. namespace: openshift-migration
  8. labels:
  9. migplan: <migplan>
  10. spec:
  11. analyzeImageCount: true (1)
  12. analyzeK8SResources: true (2)
  13. analyzePVCapacity: true (3)
  14. listImages: false (4)
  15. listImagesLimit: 50 (5)
  16. migPlanRef:
  17. name: <migplan>
  18. namespace: openshift-migration
1Optional: Returns the number of images.
2Optional: Returns the number, kind, and API version of the Kubernetes resources.
3Optional: Returns the PV capacity.
4Returns a list of image names. The default is false so that the output is not excessively long.
5Optional: Specify the maximum number of image names to return if listImages is true.

MigCluster

The MigCluster CR defines a host, local, or remote cluster.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: MigCluster
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <host_cluster> (1)
  7. namespace: openshift-migration
  8. spec:
  9. isHostCluster: true (2)
  10. # The 'azureResourceGroup' parameter is relevant only for Microsoft Azure.
  11. azureResourceGroup: <azure_resource_group> (3)
  12. caBundle: <ca_bundle_base64> (4)
  13. insecure: false (5)
  14. refresh: false (6)
  15. # The 'restartRestic' parameter is relevant for a source cluster.
  16. restartRestic: true (7)
  17. # The following parameters are relevant for a remote cluster.
  18. exposedRegistryPath: <registry_route> (8)
  19. url: <destination_cluster_url> (9)
  20. serviceAccountSecretRef:
  21. name: <source_secret> (10)
  22. namespace: openshift-config
1Update the cluster name if the migration-controller pod is not running on this cluster.
2The migration-controller pod runs on this cluster if true.
3Microsoft Azure only: Specify the resource group.
4Optional: If you created a certificate bundle for self-signed CA certificates and if the insecure parameter value is false, specify the base64-encoded certificate bundle.
5Set to true to disable SSL verification.
6Set to true to validate the cluster.
7Set to true to restart the Restic pods on the source cluster after the Stage pods are created.
8Remote cluster and direct image migration only: Specify the exposed secure registry path.
9Remote cluster only: Specify the URL.
10Remote cluster only: Specify the name of the Secret object.

MigHook

The MigHook CR defines a migration hook that runs custom code at a specified stage of the migration. You can create up to four migration hooks. Each hook runs during a different phase of the migration.

You can configure the hook name, runtime duration, a custom image, and the cluster where the hook will run.

The migration phases and namespaces of the hooks are configured in the MigPlan CR.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: MigHook
  3. metadata:
  4. generateName: <hook_name_prefix> (1)
  5. name: <mighook> (2)
  6. namespace: openshift-migration
  7. spec:
  8. activeDeadlineSeconds: 1800 (3)
  9. custom: false (4)
  10. image: <hook_image> (5)
  11. playbook: <ansible_playbook_base64> (6)
  12. targetCluster: source (7)
1Optional: A unique hash is appended to the value for this parameter so that each migration hook has a unique name. You do not need to specify the value of the name parameter.
2Specify the migration hook name, unless you specify the value of the generateName parameter.
3Optional: Specify the maximum number of seconds that a hook can run. The default is 1800.
4The hook is a custom image if true. The custom image can include Ansible or it can be written in a different programming language.
5Specify the custom image, for example, quay.io/konveyor/hook-runner:latest. Required if custom is true.
6Base64-encoded Ansible playbook. Required if custom is false.
7Specify the cluster on which the hook will run. Valid values are source or destination.

MigMigration

The MigMigration CR runs a MigPlan CR.

You can configure a Migmigration CR to run a stage or incremental migration, to cancel a migration in progress, or to roll back a completed migration.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: MigMigration
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <migmigration>
  7. namespace: openshift-migration
  8. spec:
  9. canceled: false (1)
  10. rollback: false (2)
  11. stage: false (3)
  12. quiescePods: true (4)
  13. keepAnnotations: true (5)
  14. verify: false (6)
  15. migPlanRef:
  16. name: <migplan>
  17. namespace: openshift-migration
1Set to true to cancel a migration in progress.
2Set to true to roll back a completed migration.
3Set to true to run a stage migration. Data is copied incrementally and the pods on the source cluster are not stopped.
4Set to true to stop the application during migration. The pods on the source cluster are scaled to 0 after the Backup stage.
5Set to true to retain the labels and annotations applied during the migration.
6Set to true to check the status of the migrated pods on the destination cluster are checked and to return the names of pods that are not in a Running state.

MigPlan

The MigPlan CR defines the parameters of a migration plan.

You can configure destination namespaces, hook phases, and direct or indirect migration.

By default, a destination namespace has the same name as the source namespace. If you configure a different destination namespace, you must ensure that the namespaces are not duplicated on the source or the destination clusters because the UID and GID ranges are copied during migration.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: MigPlan
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <migplan>
  7. namespace: openshift-migration
  8. spec:
  9. closed: false (1)
  10. srcMigClusterRef:
  11. name: <source_cluster>
  12. namespace: openshift-migration
  13. destMigClusterRef:
  14. name: <destination_cluster>
  15. namespace: openshift-migration
  16. hooks: (2)
  17. - executionNamespace: <namespace> (3)
  18. phase: <migration_phase> (4)
  19. reference:
  20. name: <hook> (5)
  21. namespace: <hook_namespace> (6)
  22. serviceAccount: <service_account> (7)
  23. indirectImageMigration: true (8)
  24. indirectVolumeMigration: false (9)
  25. migStorageRef:
  26. name: <migstorage>
  27. namespace: openshift-migration
  28. namespaces:
  29. - <source_namespace_1> (10)
  30. - <source_namespace_2>
  31. - <source_namespace_3>:<destination_namespace_4> (11)
  32. refresh: false (12)
1The migration has completed if true. You cannot create another MigMigration CR for this MigPlan CR.
2Optional: You can specify up to four migration hooks. Each hook must run during a different migration phase.
3Optional: Specify the namespace in which the hook will run.
4Optional: Specify the migration phase during which a hook runs. One hook can be assigned to one phase. Valid values are PreBackup, PostBackup, PreRestore, and PostRestore.
5Optional: Specify the name of the MigHook CR.
6Optional: Specify the namespace of MigHook CR.
7Optional: Specify a service account with cluster-admin privileges.
8Direct image migration is disabled if true. Images are copied from the source cluster to the replication repository and from the replication repository to the destination cluster.
9Direct volume migration is disabled if true. PVs are copied from the source cluster to the replication repository and from the replication repository to the destination cluster.
10Specify one or more source namespaces. If you specify only the source namespace, the destination namespace is the same.
11Specify the destination namespace if it is different from the source namespace.
12The MigPlan CR is validated if true.

MigStorage

The MigStorage CR describes the object storage for the replication repository.

Amazon Web Services (AWS), Microsoft Azure, Google Cloud Storage, Multi-Cloud Object Gateway, and generic S3-compatible cloud storage are supported.

AWS and the snapshot copy method have additional parameters.

  1. apiVersion: migration.openshift.io/v1alpha1
  2. kind: MigStorage
  3. metadata:
  4. labels:
  5. controller-tools.k8s.io: "1.0"
  6. name: <migstorage>
  7. namespace: openshift-migration
  8. spec:
  9. backupStorageProvider: <backup_storage_provider> (1)
  10. volumeSnapshotProvider: <snapshot_storage_provider> (2)
  11. backupStorageConfig:
  12. awsBucketName: <bucket> (3)
  13. awsRegion: <region> (4)
  14. credsSecretRef:
  15. namespace: openshift-config
  16. name: <storage_secret> (5)
  17. awsKmsKeyId: <key_id> (6)
  18. awsPublicUrl: <public_url> (7)
  19. awsSignatureVersion: <signature_version> (8)
  20. volumeSnapshotConfig:
  21. awsRegion: <region> (9)
  22. credsSecretRef:
  23. namespace: openshift-config
  24. name: <storage_secret> (10)
  25. refresh: false (11)
1Specify the storage provider.
2Snapshot copy method only: Specify the storage provider.
3AWS only: Specify the bucket name.
4AWS only: Specify the bucket region, for example, us-east-1.
5Specify the name of the Secret object that you created for the storage.
6AWS only: If you are using the AWS Key Management Service, specify the unique identifier of the key.
7AWS only: If you granted public access to the AWS bucket, specify the bucket URL.
8AWS only: Specify the AWS signature version for authenticating requests to the bucket, for example, 4.
9Snapshot copy method only: Specify the geographical region of the clusters.
10Snapshot copy method only: Specify the name of the Secret object that you created for the storage.
11Set to true to validate the cluster.

Logs and debugging tools

This section describes logs and debugging tools that you can use for troubleshooting.

Viewing migration plan resources

You can view migration plan resources to monitor a running migration or to troubleshoot a failed migration by using the MTC web console and the command line interface (CLI).

Procedure

  1. In the MTC web console, click Migration Plans.

  2. Click the Migrations number next to a migration plan to view the Migrations page.

  3. Click a migration to view the Migration details.

  4. Expand Migration resources to view the migration resources and their status in a tree view.

    To troubleshoot a failed migration, start with a high-level resource that has failed and then work down the resource tree towards the lower-level resources.

  5. Click the Options menu kebab next to a resource and select one of the following options:

    • Copy oc describe command copies the command to your clipboard.

      • Log in to the relevant cluster and then run the command.

        The conditions and events of the resource are displayed in YAML format.

    • Copy oc logs command copies the command to your clipboard.

      • Log in to the relevant cluster and then run the command.

        If the resource supports log filtering, a filtered log is displayed.

    • View JSON displays the resource data in JSON format in a web browser.

      The data is the same as the output for the oc get <resource> command.

Viewing a migration plan log

You can view an aggregated log for a migration plan. You use the MTC web console to copy a command to your clipboard and then run the command from the command line interface (CLI).

The command displays the filtered logs of the following pods:

  • Migration Controller

  • Velero

  • Restic

  • Rsync

  • Stunnel

  • Registry

Procedure

  1. In the MTC web console, click Migration Plans.

  2. Click the Migrations number next to a migration plan.

  3. Click View logs.

  4. Click the Copy icon to copy the oc logs command to your clipboard.

  5. Log in to the relevant cluster and enter the command on the CLI.

    The aggregated log for the migration plan is displayed.

Using the migration log reader

You can use the migration log reader to display a single filtered view of all the migration logs.

Procedure

  1. Get the mig-log-reader pod:

    1. $ oc -n openshift-migration get pods | grep log
  2. Enter the following command to display a single migration log:

    1. $ oc -n openshift-migration logs -f <mig-log-reader-pod> -c color (1)
    1The -c plain option displays the log without colors.

Accessing performance metrics

The MigrationController custom resource (CR) records metrics and pulls them into on-cluster monitoring storage. You can query the metrics by using Prometheus Query Language (PromQL) to diagnose migration performance issues. All metrics are reset when the Migration Controller pod restarts.

You can access the performance metrics and run queries by using the OKD web console.

Procedure

  1. In the OKD web console, click ObserveMetrics.

  2. Enter a PromQL query, select a time window to display, and click Run Queries.

    If your web browser does not display all the results, use the Prometheus console.

Provided metrics

The MigrationController custom resource (CR) provides metrics for the MigMigration CR count and for its API requests.

cam_app_workload_migrations

This metric is a count of MigMigration CRs over time. It is useful for viewing alongside the mtc_client_request_count and mtc_client_request_elapsed metrics to collate API request information with migration status changes. This metric is included in Telemetry.

Table 1. cam_app_workload_migrations metric
Queryable label nameSample label valuesLabel description

status

running, idle, failed, completed

Status of the MigMigration CR

type

stage, final

Type of the MigMigration CR

mtc_client_request_count

This metric is a cumulative count of Kubernetes API requests that MigrationController issued. It is not included in Telemetry.

Table 2. mtc_client_request_count metric
Queryable label nameSample label valuesLabel description

cluster

https://migcluster-url:443

Cluster that the request was issued against

component

MigPlan, MigCluster

Sub-controller API that issued request

function

(*ReconcileMigPlan).Reconcile

Function that the request was issued from

kind

SecretList, Deployment

Kubernetes kind the request was issued for

mtc_client_request_elapsed

This metric is a cumulative latency, in milliseconds, of Kubernetes API requests that MigrationController issued. It is not included in Telemetry.

Table 3. mtc_client_request_elapsed metric
Queryable label nameSample label valuesLabel description

cluster

https://cluster-url.com:443

Cluster that the request was issued against

component

migplan, migcluster

Sub-controller API that issued request

function

(*ReconcileMigPlan).Reconcile

Function that the request was issued from

kind

SecretList, Deployment

Kubernetes resource that the request was issued for

Useful queries

The table lists some helpful queries that can be used for monitoring performance.

Table 4. Useful queries
QueryDescription

mtc_client_request_count

Number of API requests issued, sorted by request type

sum(mtc_client_request_count)

Total number of API requests issued

mtc_client_request_elapsed

API request latency, sorted by request type

sum(mtc_client_request_elapsed)

Total latency of API requests

sum(mtc_client_request_elapsed) / sum(mtc_client_request_count)

Average latency of API requests

mtc_client_request_elapsed / mtc_client_request_count

Average latency of API requests, sorted by request type

cam_app_workload_migrations{status=”running”} * 100

Count of running migrations, multiplied by 100 for easier viewing alongside request counts

Using the must-gather tool

You can collect logs, metrics, and information about MTC custom resources by using the must-gather tool.

The must-gather data must be attached to all customer cases.

You can collect data for a one-hour or a 24-hour period and view the data with the Prometheus console.

Prerequisites

  • You must be logged in to the OKD cluster as a user with the cluster-admin role.

  • You must have the OpenShift CLI (oc) installed.

Procedure

  1. Navigate to the directory where you want to store the must-gather data.

  2. Run the oc adm must-gather command for one of the following data collection options:

    • To collect data for the past hour:

      1. $ oc adm must-gather --image=registry.redhat.io/rhmtc/openshift-migration-must-gather-rhel8:v1.7

      The data is saved as must-gather/must-gather.tar.gz. You can upload this file to a support case on the Red Hat Customer Portal.

    • To collect data for the past 24 hours:

      1. $ oc adm must-gather --image=registry.redhat.io/rhmtc/openshift-migration-must-gather-rhel8:v1.7 \
      2. -- /usr/bin/gather_metrics_dump

      This operation can take a long time. The data is saved as must-gather/metrics/prom_data.tar.gz.

Viewing metrics data with the Prometheus console

You can view the metrics data with the Prometheus console.

Procedure

  1. Decompress the prom_data.tar.gz file:

    1. $ tar -xvzf must-gather/metrics/prom_data.tar.gz
  2. Create a local Prometheus instance:

    1. $ make prometheus-run

    The command outputs the Prometheus URL.

    Output

    1. Started Prometheus on http://localhost:9090
  3. Launch a web browser and navigate to the URL to view the data by using the Prometheus web console.

  4. After you have viewed the data, delete the Prometheus instance and data:

    1. $ make prometheus-cleanup

Debugging Velero resources with the Velero CLI tool

You can debug Backup and Restore custom resources (CRs) and retrieve logs with the Velero CLI tool.

The Velero CLI tool provides more detailed information than the OpenShift CLI tool.

Syntax

Use the oc exec command to run a Velero CLI command:

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. <backup_restore_cr> <command> <cr_name>

Example

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. backup describe 0e44ae00-5dc3-11eb-9ca8-df7e5254778b-2d8ql

Help option

Use the velero --help option to list all Velero CLI commands:

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. --help

Describe command

Use the velero describe command to retrieve a summary of warnings and errors associated with a Backup or Restore CR:

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. <backup_restore_cr> describe <cr_name>

Example

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. backup describe 0e44ae00-5dc3-11eb-9ca8-df7e5254778b-2d8ql

Logs command

Use the velero logs command to retrieve the logs of a Backup or Restore CR:

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. <backup_restore_cr> logs <cr_name>

Example

  1. $ oc -n openshift-migration exec deployment/velero -c velero -- ./velero \
  2. restore logs ccc7c2d0-6017-11eb-afab-85d0007f5a19-x4lbf

Debugging a partial migration failure

You can debug a partial migration failure warning message by using the Velero CLI to examine the Restore custom resource (CR) logs.

A partial failure occurs when Velero encounters an issue that does not cause a migration to fail. For example, if a custom resource definition (CRD) is missing or if there is a discrepancy between CRD versions on the source and target clusters, the migration completes but the CR is not created on the target cluster.

Velero logs the issue as a partial failure and then processes the rest of the objects in the Backup CR.

Procedure

  1. Check the status of a MigMigration CR:

    1. $ oc get migmigration <migmigration> -o yaml

    Example output

    1. status:
    2. conditions:
    3. - category: Warn
    4. durable: true
    5. lastTransitionTime: "2021-01-26T20:48:40Z"
    6. message: 'Final Restore openshift-migration/ccc7c2d0-6017-11eb-afab-85d0007f5a19-x4lbf: partially failed on destination cluster'
    7. status: "True"
    8. type: VeleroFinalRestorePartiallyFailed
    9. - category: Advisory
    10. durable: true
    11. lastTransitionTime: "2021-01-26T20:48:42Z"
    12. message: The migration has completed with warnings, please look at `Warn` conditions.
    13. reason: Completed
    14. status: "True"
    15. type: SucceededWithWarnings
  2. Check the status of the Restore CR by using the Velero describe command:

    1. $ oc -n {namespace} exec deployment/velero -c velero -- ./velero \
    2. restore describe <restore>

    Example output

    1. Phase: PartiallyFailed (run 'velero restore logs ccc7c2d0-6017-11eb-afab-85d0007f5a19-x4lbf' for more information)
    2. Errors:
    3. Velero: <none>
    4. Cluster: <none>
    5. Namespaces:
    6. migration-example: error restoring example.com/migration-example/migration-example: the server could not find the requested resource
  3. Check the Restore CR logs by using the Velero logs command:

    1. $ oc -n {namespace} exec deployment/velero -c velero -- ./velero \
    2. restore logs <restore>

    Example output

    1. time="2021-01-26T20:48:37Z" level=info msg="Attempting to restore migration-example: migration-example" logSource="pkg/restore/restore.go:1107" restore=openshift-migration/ccc7c2d0-6017-11eb-afab-85d0007f5a19-x4lbf
    2. time="2021-01-26T20:48:37Z" level=info msg="error restoring migration-example: the server could not find the requested resource" logSource="pkg/restore/restore.go:1170" restore=openshift-migration/ccc7c2d0-6017-11eb-afab-85d0007f5a19-x4lbf

    The Restore CR log error message, the server could not find the requested resource, indicates the cause of the partially failed migration.

Using MTC custom resources for troubleshooting

You can check the following Migration Toolkit for Containers (MTC) custom resources (CRs) to troubleshoot a failed migration:

  • MigCluster

  • MigStorage

  • MigPlan

  • BackupStorageLocation

    The BackupStorageLocation CR contains a migrationcontroller label to identify the MTC instance that created the CR:

    1. labels:
    2. migrationcontroller: ebe13bee-c803-47d0-a9e9-83f380328b93
  • VolumeSnapshotLocation

    The VolumeSnapshotLocation CR contains a migrationcontroller label to identify the MTC instance that created the CR:

    1. labels:
    2. migrationcontroller: ebe13bee-c803-47d0-a9e9-83f380328b93
  • MigMigration

  • Backup

    MTC changes the reclaim policy of migrated persistent volumes (PVs) to Retain on the target cluster. The Backup CR contains an openshift.io/orig-reclaim-policy annotation that indicates the original reclaim policy. You can manually restore the reclaim policy of the migrated PVs.

  • Restore

Procedure

  1. List the MigMigration CRs in the openshift-migration namespace:

    1. $ oc get migmigration -n openshift-migration

    Example output

    1. NAME AGE
    2. 88435fe0-c9f8-11e9-85e6-5d593ce65e10 6m42s
  2. Inspect the MigMigration CR:

    1. $ oc describe migmigration 88435fe0-c9f8-11e9-85e6-5d593ce65e10 -n openshift-migration

    The output is similar to the following examples.

MigMigration example output

  1. name: 88435fe0-c9f8-11e9-85e6-5d593ce65e10
  2. namespace: openshift-migration
  3. labels: <none>
  4. annotations: touch: 3b48b543-b53e-4e44-9d34-33563f0f8147
  5. apiVersion: migration.openshift.io/v1alpha1
  6. kind: MigMigration
  7. metadata:
  8. creationTimestamp: 2019-08-29T01:01:29Z
  9. generation: 20
  10. resourceVersion: 88179
  11. selfLink: /apis/migration.openshift.io/v1alpha1/namespaces/openshift-migration/migmigrations/88435fe0-c9f8-11e9-85e6-5d593ce65e10
  12. uid: 8886de4c-c9f8-11e9-95ad-0205fe66cbb6
  13. spec:
  14. migPlanRef:
  15. name: socks-shop-mig-plan
  16. namespace: openshift-migration
  17. quiescePods: true
  18. stage: false
  19. status:
  20. conditions:
  21. category: Advisory
  22. durable: True
  23. lastTransitionTime: 2019-08-29T01:03:40Z
  24. message: The migration has completed successfully.
  25. reason: Completed
  26. status: True
  27. type: Succeeded
  28. phase: Completed
  29. startTimestamp: 2019-08-29T01:01:29Z
  30. events: <none>

Velero backup CR #2 example output that describes the PV data

  1. apiVersion: velero.io/v1
  2. kind: Backup
  3. metadata:
  4. annotations:
  5. openshift.io/migrate-copy-phase: final
  6. openshift.io/migrate-quiesce-pods: "true"
  7. openshift.io/migration-registry: 172.30.105.179:5000
  8. openshift.io/migration-registry-dir: /socks-shop-mig-plan-registry-44dd3bd5-c9f8-11e9-95ad-0205fe66cbb6
  9. openshift.io/orig-reclaim-policy: delete
  10. creationTimestamp: "2019-08-29T01:03:15Z"
  11. generateName: 88435fe0-c9f8-11e9-85e6-5d593ce65e10-
  12. generation: 1
  13. labels:
  14. app.kubernetes.io/part-of: migration
  15. migmigration: 8886de4c-c9f8-11e9-95ad-0205fe66cbb6
  16. migration-stage-backup: 8886de4c-c9f8-11e9-95ad-0205fe66cbb6
  17. velero.io/storage-location: myrepo-vpzq9
  18. name: 88435fe0-c9f8-11e9-85e6-5d593ce65e10-59gb7
  19. namespace: openshift-migration
  20. resourceVersion: "87313"
  21. selfLink: /apis/velero.io/v1/namespaces/openshift-migration/backups/88435fe0-c9f8-11e9-85e6-5d593ce65e10-59gb7
  22. uid: c80dbbc0-c9f8-11e9-95ad-0205fe66cbb6
  23. spec:
  24. excludedNamespaces: []
  25. excludedResources: []
  26. hooks:
  27. resources: []
  28. includeClusterResources: null
  29. includedNamespaces:
  30. - sock-shop
  31. includedResources:
  32. - persistentvolumes
  33. - persistentvolumeclaims
  34. - namespaces
  35. - imagestreams
  36. - imagestreamtags
  37. - secrets
  38. - configmaps
  39. - pods
  40. labelSelector:
  41. matchLabels:
  42. migration-included-stage-backup: 8886de4c-c9f8-11e9-95ad-0205fe66cbb6
  43. storageLocation: myrepo-vpzq9
  44. ttl: 720h0m0s
  45. volumeSnapshotLocations:
  46. - myrepo-wv6fx
  47. status:
  48. completionTimestamp: "2019-08-29T01:02:36Z"
  49. errors: 0
  50. expiration: "2019-09-28T01:02:35Z"
  51. phase: Completed
  52. startTimestamp: "2019-08-29T01:02:35Z"
  53. validationErrors: null
  54. version: 1
  55. volumeSnapshotsAttempted: 0
  56. volumeSnapshotsCompleted: 0
  57. warnings: 0

Velero restore CR #2 example output that describes the Kubernetes resources

  1. apiVersion: velero.io/v1
  2. kind: Restore
  3. metadata:
  4. annotations:
  5. openshift.io/migrate-copy-phase: final
  6. openshift.io/migrate-quiesce-pods: "true"
  7. openshift.io/migration-registry: 172.30.90.187:5000
  8. openshift.io/migration-registry-dir: /socks-shop-mig-plan-registry-36f54ca7-c925-11e9-825a-06fa9fb68c88
  9. creationTimestamp: "2019-08-28T00:09:49Z"
  10. generateName: e13a1b60-c927-11e9-9555-d129df7f3b96-
  11. generation: 3
  12. labels:
  13. app.kubernetes.io/part-of: migration
  14. migmigration: e18252c9-c927-11e9-825a-06fa9fb68c88
  15. migration-final-restore: e18252c9-c927-11e9-825a-06fa9fb68c88
  16. name: e13a1b60-c927-11e9-9555-d129df7f3b96-gb8nx
  17. namespace: openshift-migration
  18. resourceVersion: "82329"
  19. selfLink: /apis/velero.io/v1/namespaces/openshift-migration/restores/e13a1b60-c927-11e9-9555-d129df7f3b96-gb8nx
  20. uid: 26983ec0-c928-11e9-825a-06fa9fb68c88
  21. spec:
  22. backupName: e13a1b60-c927-11e9-9555-d129df7f3b96-sz24f
  23. excludedNamespaces: null
  24. excludedResources:
  25. - nodes
  26. - events
  27. - events.events.k8s.io
  28. - backups.velero.io
  29. - restores.velero.io
  30. - resticrepositories.velero.io
  31. includedNamespaces: null
  32. includedResources: null
  33. namespaceMapping: null
  34. restorePVs: true
  35. status:
  36. errors: 0
  37. failureReason: ""
  38. phase: Completed
  39. validationErrors: null
  40. warnings: 15

Common issues and concerns

This section describes common issues and concerns that can cause issues during migration.

Direct volume migration does not complete

If direct volume migration does not complete, the target cluster might not have the same node-selector annotations as the source cluster.

Migration Toolkit for Containers (MTC) migrates namespaces with all annotations to preserve security context constraints and scheduling requirements. During direct volume migration, MTC creates Rsync transfer pods on the target cluster in the namespaces that were migrated from the source cluster. If a target cluster namespace does not have the same annotations as the source cluster namespace, the Rsync transfer pods cannot be scheduled. The Rsync pods remain in a Pending state.

You can identify and fix this issue by performing the following procedure.

Procedure

  1. Check the status of the MigMigration CR:

    1. $ oc describe migmigration <pod> -n openshift-migration

    The output includes the following status message:

    Example output

    1. Some or all transfer pods are not running for more than 10 mins on destination cluster
  2. On the source cluster, obtain the details of a migrated namespace:

    1. $ oc get namespace <namespace> -o yaml (1)
    1Specify the migrated namespace.
  3. On the target cluster, edit the migrated namespace:

    1. $ oc edit namespace <namespace>
  4. Add the missing openshift.io/node-selector annotations to the migrated namespace as in the following example:

    1. apiVersion: v1
    2. kind: Namespace
    3. metadata:
    4. annotations:
    5. openshift.io/node-selector: "region=east"
    6. ...
  5. Run the migration plan again.

Error messages and resolutions

This section describes common error messages you might encounter with the Migration Toolkit for Containers (MTC) and how to resolve their underlying causes.

CA certificate error displayed when accessing the MTC console for the first time

If a CA certificate error message is displayed the first time you try to access the MTC console, the likely cause is the use of self-signed CA certificates in one of the clusters.

To resolve this issue, navigate to the oauth-authorization-server URL displayed in the error message and accept the certificate. To resolve this issue permanently, add the certificate to the trust store of your web browser.

If an Unauthorized message is displayed after you have accepted the certificate, navigate to the MTC console and refresh the web page.

OAuth timeout error in the MTC console

If a connection has timed out message is displayed in the MTC console after you have accepted a self-signed certificate, the causes are likely to be the following:

To determine the cause of the timeout:

  • Inspect the MTC console web page with a browser web inspector.

  • Check the Migration UI pod log for errors.

Certificate signed by unknown authority error

If you use a self-signed certificate to secure a cluster or a replication repository for the Migration Toolkit for Containers (MTC), certificate verification might fail with the following error message: Certificate signed by unknown authority.

You can create a custom CA certificate bundle file and upload it in the MTC web console when you add a cluster or a replication repository.

Procedure

Download a CA certificate from a remote endpoint and save it as a CA bundle file:

  1. $ echo -n | openssl s_client -connect <host_FQDN>:<port> \ (1)
  2. | sed -ne '/-BEGIN CERTIFICATE-/,/-END CERTIFICATE-/p' > <ca_bundle.cert> (2)
1Specify the host FQDN and port of the endpoint, for example, api.my-cluster.example.com:6443.
2Specify the name of the CA bundle file.

Backup storage location errors in the Velero pod log

If a Velero Backup custom resource contains a reference to a backup storage location (BSL) that does not exist, the Velero pod log might display the following error messages:

  1. $ oc logs <Velero_Pod> -n openshift-migration

Example output

  1. level=error msg="Error checking repository for stale locks" error="error getting backup storage location: BackupStorageLocation.velero.io \"ts-dpa-1\" not found" error.file="/remote-source/src/github.com/vmware-tanzu/velero/pkg/restic/repository_manager.go:259"

You can ignore these error messages. A missing BSL cannot cause a migration to fail.

Pod volume backup timeout error in the Velero pod log

If a migration fails because Restic times out, the following error is displayed in the Velero pod log.

  1. level=error msg="Error backing up item" backup=velero/monitoring error="timed out waiting for all PodVolumeBackups to complete" error.file="/go/src/github.com/heptio/velero/pkg/restic/backupper.go:165" error.function="github.com/heptio/velero/pkg/restic.(*backupper).BackupPodVolumes" group=v1

The default value of restic_timeout is one hour. You can increase this parameter for large migrations, keeping in mind that a higher value may delay the return of error messages.

Procedure

  1. In the OKD web console, navigate to OperatorsInstalled Operators.

  2. Click Migration Toolkit for Containers Operator.

  3. In the MigrationController tab, click migration-controller.

  4. In the YAML tab, update the following parameter value:

    1. spec:
    2. restic_timeout: 1h (1)
    1Valid units are h (hours), m (minutes), and s (seconds), for example, 3h30m15s.
  5. Click Save.

Restic verification errors in the MigMigration custom resource

If data verification fails when migrating a persistent volume with the file system data copy method, the following error is displayed in the MigMigration CR.

Example output

  1. status:
  2. conditions:
  3. - category: Warn
  4. durable: true
  5. lastTransitionTime: 2020-04-16T20:35:16Z
  6. message: There were verify errors found in 1 Restic volume restores. See restore `<registry-example-migration-rvwcm>`
  7. for details (1)
  8. status: "True"
  9. type: ResticVerifyErrors (2)
1The error message identifies the Restore CR name.
2ResticVerifyErrors is a general error warning type that includes verification errors.

A data verification error does not cause the migration process to fail.

You can check the Restore CR to identify the source of the data verification error.

Procedure

  1. Log in to the target cluster.

  2. View the Restore CR:

    1. $ oc describe <registry-example-migration-rvwcm> -n openshift-migration

    The output identifies the persistent volume with PodVolumeRestore errors.

    Example output

    1. status:
    2. phase: Completed
    3. podVolumeRestoreErrors:
    4. - kind: PodVolumeRestore
    5. name: <registry-example-migration-rvwcm-98t49>
    6. namespace: openshift-migration
    7. podVolumeRestoreResticErrors:
    8. - kind: PodVolumeRestore
    9. name: <registry-example-migration-rvwcm-98t49>
    10. namespace: openshift-migration
  3. View the PodVolumeRestore CR:

    1. $ oc describe <migration-example-rvwcm-98t49>

    The output identifies the Restic pod that logged the errors.

    Example output

    1. completionTimestamp: 2020-05-01T20:49:12Z
    2. errors: 1
    3. resticErrors: 1
    4. ...
    5. resticPod: <restic-nr2v5>
  4. View the Restic pod log to locate the errors:

    1. $ oc logs -f <restic-nr2v5>

Restic permission error when migrating from NFS storage with root_squash enabled

If you are migrating data from NFS storage and root_squash is enabled, Restic maps to nfsnobody and does not have permission to perform the migration. The following error is displayed in the Restic pod log.

Example output

  1. backup=openshift-migration/<backup_id> controller=pod-volume-backup error="fork/exec /usr/bin/restic: permission denied" error.file="/go/src/github.com/vmware-tanzu/velero/pkg/controller/pod_volume_backup_controller.go:280" error.function="github.com/vmware-tanzu/velero/pkg/controller.(*podVolumeBackupController).processBackup" logSource="pkg/controller/pod_volume_backup_controller.go:280" name=<backup_id> namespace=openshift-migration

You can resolve this issue by creating a supplemental group for Restic and adding the group ID to the MigrationController CR manifest.

Procedure

  1. Create a supplemental group for Restic on the NFS storage.

  2. Set the setgid bit on the NFS directories so that group ownership is inherited.

  3. Add the restic_supplemental_groups parameter to the MigrationController CR manifest on the source and target clusters:

    1. spec:
    2. restic_supplemental_groups: <group_id> (1)
    1Specify the supplemental group ID.
  4. Wait for the Restic pods to restart so that the changes are applied.

Rolling back a migration

You can roll back a migration by using the MTC web console or the CLI.

You can also roll back a migration manually.

Rolling back a migration by using the MTC web console

You can roll back a migration by using the Migration Toolkit for Containers (MTC) web console.

The following resources remain in the migrated namespaces for debugging after a failed direct volume migration (DVM):

  • Config maps (source and destination clusters)

  • Secret objects (source and destination clusters)

  • Rsync CRs (source cluster)

These resources do not affect rollback. You can delete them manually.

If you later run the same migration plan successfully, the resources from the failed migration are deleted automatically.

If your application was stopped during a failed migration, you must roll back the migration to prevent data corruption in the persistent volume.

Rollback is not required if the application was not stopped during migration because the original application is still running on the source cluster.

Procedure

  1. In the MTC web console, click Migration plans.

  2. Click the Options menu kebab beside a migration plan and select Rollback under Migration.

  3. Click Rollback and wait for rollback to complete.

    In the migration plan details, Rollback succeeded is displayed.

  4. Verify that rollback was successful in the OKD web console of the source cluster:

    1. Click HomeProjects.

    2. Click the migrated project to view its status.

    3. In the Routes section, click Location to verify that the application is functioning, if applicable.

    4. Click WorkloadsPods to verify that the pods are running in the migrated namespace.

    5. Click StoragePersistent volumes to verify that the migrated persistent volume is correctly provisioned.

Rolling back a migration from the command line interface

You can roll back a migration by creating a MigMigration custom resource (CR) from the command line interface.

The following resources remain in the migrated namespaces for debugging after a failed direct volume migration (DVM):

  • Config maps (source and destination clusters)

  • Secret objects (source and destination clusters)

  • Rsync CRs (source cluster)

These resources do not affect rollback. You can delete them manually.

If you later run the same migration plan successfully, the resources from the failed migration are deleted automatically.

If your application was stopped during a failed migration, you must roll back the migration to prevent data corruption in the persistent volume.

Rollback is not required if the application was not stopped during migration because the original application is still running on the source cluster.

Procedure

  1. Create a MigMigration CR based on the following example:

    1. $ cat << EOF | oc apply -f -
    2. apiVersion: migration.openshift.io/v1alpha1
    3. kind: MigMigration
    4. metadata:
    5. labels:
    6. controller-tools.k8s.io: "1.0"
    7. name: <migmigration>
    8. namespace: openshift-migration
    9. spec:
    10. ...
    11. rollback: true
    12. ...
    13. migPlanRef:
    14. name: <migplan> (1)
    15. namespace: openshift-migration
    16. EOF
    1Specify the name of the associated MigPlan CR.
  2. In the MTC web console, verify that the migrated project resources have been removed from the target cluster.

  3. Verify that the migrated project resources are present in the source cluster and that the application is running.

Rolling back a migration manually

You can roll back a failed migration manually by deleting the stage pods and unquiescing the application.

If you run the same migration plan successfully, the resources from the failed migration are deleted automatically.

The following resources remain in the migrated namespaces after a failed direct volume migration (DVM):

  • Config maps (source and destination clusters)

  • Secret objects (source and destination clusters)

  • Rsync CRs (source cluster)

These resources do not affect rollback. You can delete them manually.

Procedure

  1. Delete the stage pods on all clusters:

    1. $ oc delete $(oc get pods -l migration.openshift.io/is-stage-pod -n <namespace>) (1)
    1Namespaces specified in the MigPlan CR.
  2. Unquiesce the application on the source cluster by scaling the replicas to their premigration number:

    1. $ oc scale deployment <deployment> --replicas=<premigration_replicas>

    The migration.openshift.io/preQuiesceReplicas annotation in the Deployment CR displays the premigration number of replicas:

    1. apiVersion: extensions/v1beta1
    2. kind: Deployment
    3. metadata:
    4. annotations:
    5. deployment.kubernetes.io/revision: "1"
    6. migration.openshift.io/preQuiesceReplicas: "1"
  3. Verify that the application pods are running on the source cluster:

    1. $ oc get pod -n <namespace>

Additional resources